My  Resume

Karl James
Mobile# – 813.928.7003
karljames@verizon.net
webdesignbykj.com
Web Designer & WordPress Designer & Fix Computers as well!

SUMMARY OF QUALIFICATIONS
Highly motivated individual with 5 – 7-year applicable career and 10+ with freelance
Excellent communications and interpersonal skills;
works well independently or in a team environment.
Proven proficiency in learning new processes,
technologies, languages, tools and products
Knowledgeable of industry standards such as Adobe CS, HTML, CSS,
JavaScript, WordPress and Website Design.
Also have extensive WordPress
skill sets like plugins, DIVI builder &
themes, beaver builder, many other themes and plugins.
Constant Contact & Mail Chimp and like programs,
know about a lot of different plugins and resources to
help the site look fantastic and other collateral.

SKILLS
Skill sets are the following: Adobe Creative Suite Such as
Dreamweaver, Fireworks, Photoshop,
Muse, Illustrator, InDesign. Entire Microsoft Office suite & Windows since 1998.
Ability to work in Mac environments.
Languages include HTML, CSS, JavaScript, Some PHP,

PHPMYADMIN, Set Up Apache if needed, Hosting Companies such
as Godaddy.com, Bluehost.com, hostgator.com etc.
Email marketing programs such as Constant Contact
and Mail Chimp. Know how to build computers
from scratch. Install hardware and software.
Know about back end and front end of the web design
world such as back end creating domains,
DNS transfers, Email forwarding,
Creating email for branded emailing and more.

PROFESSIONAL EXPERIENCE
Various additional positions over the years were as an independent contractor on short term contract
jobs to garner a wide variety of experience in various platforms and methods.

AACTV.com / Tampa,fl.                                                                                                                                                                                             October 2018 – December 2018
Web Designer
Redesign their old site to a new site.
Created a site that is going to be an online shopping cart system.
Adding new pages to the site as we keep working on redesign with the site.
Creating and managing newsletter subscriptions.
Handled all customer impact issues that happen on website, 
Helped with keep the stream up and running for
their tv cast which was using dacast.com.
This site was created with WordPress & HTML &
DIVI Theme & Plugins from elegantthemes.com.
Help with any IT issues as a back up with technology
not working like user experiences from the colleagues
at work with whatever computer issue came up.

Inthenewsonline.com / Tampa, FL.                                                                                                                                                                                  March 2018 – June 2018
Web Designer & Content Manager & Customer Support
Short Term Contract Job: Web Design & Updates.
Web Developer & Website Maintenance.
Updated images and content on existing Word Press website.
Creating new websites for client on new projects and company divisions.
Creating and managing newsletter subscriptions.
Handled all customer impact issues that happen on website.
Control of content and form of 3-5 company owned websites.
Work in Hubspot.com and Bigcommerce.com programs.

kidswishnetwork.org / Holiday, Fl.                                                                                                                                                                       October 2017 –December 2017
Web Developer & Designer & Social Media
Short Term Contract Job: Web Design & Updates.
Updated images and content on existing Word Press website.
Created Newsletters on a deadline, styled to help promote their
company to obtain more resources for donations.
Creating Landing Pages.
Social Media Posting & Updating.

encoreselect.com Tampa, FL.                                                                                                                                                                                        August 2016 – October 2017
Web Designer & Shipping/Receiving Mgr.
Updated, modified and added to existing content on website.
Responsible for various blind production line assemblies,
inspected and performed quality control on outgoing product.
Adhered to all safety and quality guidelines to meet productivity goals.
Monitor machines operations to ensure quality & consistency of
products, reporting malfunctions to supervisor for immediate attention.

firstusadata.com / Oldsmar, Fl.                                                                                                                                                                                      April 2015 – November 2015  
Junior Web Designer
Short Term position as part of the web development team to
complete an overload of unfinished projects.
Uploaded files to control panel,
installed WordPress themes and plugins,
and helped set up the basic scheme
or foundation of various websites.
Created back end support and front-end design.
Did responsive design for all devices.
Created all sites from beginning to end during term
of employment to turn over to permanent team.

Tampa Convention Center / Downtown Tampa, FL.                                                                                                                                                               Aug 2014-April 2015
Web Designer
Responsible for maintaining the website for the
Tampa Bay Convention Center.
Updated content, images and files when needed
using a WordPress type system.
Job duties included backing up the sales team and front desk,
answering overflow calls and doing any work that was needed
on the booking system for conventions and events held at the TBCC.
Handled social media updates for Facebook &
twitter and services like Constant Contact.

Devoted Creations & OL Products. / Oldsmar-Fl.                                                                                                                                                    February 2013 – August 2014
Web Designer
Updated website by uploading content for new product
lines that were launching for the company.
Uploaded information about current company products &
pricing and any other information that was required.
Also responsible for updating content on social media
including Facebook and twitter as well as sending out emails
and the company newsletter with creating
the client base using Constant Contact.

Verizon Wireless / Tampa, Fl.                                                                                                                                                               (10YRS) & AOL-CGS-INC (2YRS) 2000-2013
TECHNICAL SUPPORT CALL CENTER REP.
CUSTOMER CARE, ESCALATIONS, TECH SUPPORT SERVICES. CREATED TROUBLE TICKETS.
ISSUED CREDITS TO CLIENTS WHEN NEEDED FOR BILLING ERRORS
OR OTHER MEANS. CHANGE PLANS, MADE PAYMENTS, FIXED PHONES,
ADDED & REMOVE FEATURES, DISCUSS BILLING CHARGES.             

EDUCATION / TRAINING / PROFESSIONAL DEVELOPMENT

Hillsborough Community College-Pre-Requisite Courses
International Academy of Design &Technology, Tampa, FL.
Graphic & Web Design Courses = self taught & Some college courses.
Continuing Online course studies in multiple platforms to enhance & keep updated on current tech & trends